Maintains and operates Data centre facilities, such as high and low voltage power systems, HVAC, controls, and cabling. Ensures uninterrupted service of Tier-IV data centre within local norms, regulations, HSE guidelines, following the Uptime Institute Data Centre Site Infrastructure and Tier Standard: Topology, Telecommunications Infrastructure Standard for Data Centres: TIA-942.

• Candidate must possess Diploma or Degree in Mechanical, Electrical, or Industrial engineering.
• Having a Chargeman L1 or L3 competency is an added advantage.
• At least 2 years of working experience in manufacturing or data centre facilities environment or in a similar role, in particular experience in maintenance of HVAC and high/low voltage power systems.
• Experience with AutoCAD, ability to read and prepare project documentation, diagrams, and schemes.
• Knowledge of the building process and construction principles.
• Knowledge of relevant regulations and building codes.
• Good verbal and written communication skills.
• Troubleshooting and problem-solving skills.

• Follows local norms and regulations in terms of power/cooling systems operations and maintenance.
• Performs routine maintenance tasks as per the company’s SOP/MOP related to data centre facilities.
• Troubleshoots and resolves issues related to data centre facilities within defined SLA.
• Interacts with contractors for data centre facility-related systems for maintenance/troubleshooting purposes.
• Interacts with state authorities’ representatives concerning the compliance of the facilities to local norms and requirements.
• Performs colocation-related activities, such as power connection/disconnection for new/existing customers.
• Ensures daily that power and cooling capacities are well balanced within Data Halls and reports immediately whenever disbalance is found or foreseen.
• To take the responsibility as a fire warden and be involved in the safety committee to comply with the Department of Safety and Health (DOSH) requirement.

To administers company's hardware, software and applications running either on-prem or in the Cloud. Plays a crucial role in IT landscape design, operations and ensuring the company's IT Systems are operational, up-to-date, and well protected from vulnerabilities. Supports Company’s users with requests, issues and inquiries related to Company’s IT Systems.

• Bachelor’s Degree in Information Technology, Computer Science, or equivalent, with at least 2 years of relevant experience in related field.
• Problem-solving skills – To identify, evaluate, and implement workable solutions to complex problems.
• Ability to work independently with minimal supervision.
• Experience with Azure AD, Azure Exchange is an advantage.
• Ability to read and prepare project documentation, network diagrams.
• Knowledge of the IP networking, TCP/IP, HTTP, Rest API protocols.
• Good verbal and written communication skills.
• Able to start work immediately.

• Understanding and translating business requirements into systems configurations.
• Administering Server equipment in terms of hardware maintenance, firmware updates/upgrades, configuration.
• Administering System Software such as, but not limited to: Microsoft Active Directory/Azure AD, Exchange/Online Exchange, DHCP/DNS, Sharepoint, Windows Server installations.
• Preparing High-Level Design (HLD) and Low-Level Design (LLD) for any internal projects related to IT infrastructure.
• Checking HLD, LLD, technical designs and networking schemes prepared by the contractors, to ensure that they are followed correctly during IT projects implementation.
• Liaises with contractors and other professional staff during IT projects implementation and 3rd party integration.
• Provides technical advice and solving problems related to IT infrastructure within the Company.
• Performs proactive/reactive maintenance/updates/upgrades or IT service change as per Company’s Change Management Policy.
• Troubleshoots and resolves Company users IT-related issues ensuring proper service request queue management.
• Troubleshoots and restores IT services as per Company’s Incident Management Policy.
• Contributes to budget (CAPEX/OPEX) planning process in terms of SW/HW/licensing forecasting.
• Ensures that health and safety and sustainability policies and legislation are adhered to.
• Supports Company’s users with requests, issues and inquiries related to Company’s IT Systems.
• Adhering to the Company’s IT policies and suggesting improvements to ensures the efficiency of the policies.
• Achieves targets set by line manager within guidelines established by the COO.

To support the Finance & Accounts Department in daily account transaction and operations.

• Possess at least a Diploma or Degree in Accountancy or equivalent.
• At least 2 years of working experience in the related field, and candidates with experience in accounting firm will be given priority.
• Proficient in programs including PowerPoint, MS Office, Excel and SQL accounting software is an added advantage.
• Possess excellent communication and written skills in English. Other language is a plus.
• Hardworking and good analytical behaviours.
• Able to handle stress in a good professional manner and tight deadlines.

• Responsible for closing monthly management accounts on a timely manner.
• Responsible for recording the accounting transactions accurately and completely into the accounting system.
• Responsible for issuing invoices to customers, issuing purchase order to vendors and preparing payment including but not limited to verifying the accuracy of the vendors’ invoices.
• Responsible for updating bank, creditors’ and debtors’ reconciliations and prepare reports related to audit activities.
• Liaise with banks and/or advisor in respect to external and/or internal financing.
• Other responsibilities to be assigned by superior from time to time.

Drive sales acquisition, improve irix market visibility and manage internal and external stakeholders to achieve the overall Company sales order, revenue, and cash target.

• Minimum STPM/ Diploma/ Bachelor’s Degree in Business Administration / Sales & Marketing / Social Sciences or any related field.
• Minimum 5-10 years of relevant experience in telecommunications infrastructure sales – internet, broadband, leased line, data centre, cloud etc.
• Previous experience of selling to Enterprise and Government sector in Sarawak would be an added advantage.
• Strong structured selling background with knowledge of Sales Customer Relationship Management tools.
• Proven success in achieving sales target across multiple years and roles.
• Customer oriented, passionate about sales, result driven and a team player.
• Self-motivated, goal-driven, confident, and resilient.
• Good planning, organization, and facilitation skills.
• Strong verbal and written communication skills.
• Proficient in Bahasa Malaysia and English. Mandarin-speaking is an added advantage.
• Mobile and able to travel when requested to.

• Supporting sales colleagues with effective solution selling into prospect account base.
• Partner with sales colleagues to plan, prepare and execute on strategic deals in complex sales cycles.
• Model the financial business case associated with each sales opportunity.
• Successfully match customer challenges to proposed solutions.
• Create and deliver powerful presentations and demonstrations that clearly communicate the uniqueness of the Company value proposition.
• Manage all technical aspects of RFP / RFI /RFQ responses.
• Effectively communicating Client needs internally within the Organisation to allow for potential future Product and Network enhancements.
• Collect and document competitive intelligence.
• Collaborate closely with the company’s Operations and Procurement Team to ensure the Solution Design is delivered and made ready for service to the customer on-time and within allocated budget.

The Marketing department is responsible for developing crisp, highly differentiated, and compelling positioning and messaging for us and its services. We tell the most interesting stories to educate customers, the public and government agencies on what the future holds when trusting in our company.

We are looking for an experienced marketing leader to join the Group Marketing team. In this role, you will have the opportunity to create messaging, positioning, and content for our various core components. You will own the marketing strategy and will work with other marketing personnel and with agencies to execute on that strategy.

To create messaging, positioning, and content for irix’s various core components. Working with other marketing personnel and agencies to execute on that marketing strategy to developing crisp, highly differentiated, and compelling positioning and messaging for irix and its services.

• A Bachelor’s degree in Marketing, Business, Technology, or relevant field of study OR 7+ years relevant industry experience in marketing of technical products.
• Experience with launching new and disruptive services and growing awareness and adoption for them.
• 7+ years of relevant work experience in fields such as technical marketing, product marketing/management, technical pre-sales, or consulting.
• 5+ years demonstrated track record in crafting compelling positioning and marketing content.
• 2+ years’ experience with web analytics (e.g., Adobe Analytics).
• Strong verbal and written communication skills with a high attention to detail.
• Experience driving field enablement, and event planning and execution.
• Demonstrated ability in launching and growing innovative technology products.
• Proven ability to work in cross-functional teams and communicate with colleagues in both business and technical roles.
• Living in, or willing to relocate to Kuching, Sarawak.

• Own the development of audience-specific messaging, value propositions, marketing content, and go-to-market strategies.
• Test and refine new marketing approaches and channels to reach and engage key audiences.
• Craft and develop compelling audience-specific messages and tools (product videos, customer success stories, demos, whitepapers, presentations, how to guides, etc.)
• Build and maintain strong relationships with internal commercial and operational teams and work with them to distil key functionality and benefits into core product marketing messages to drive awareness and adoption.
• Engage with Press/Journalists/Industry Analysts.
• Take ownership of the company's website, email, and social media content.
• Identify and execute on breakthrough product marketing activities that reach target audiences effectively.
• Communicating and presenting to senior leadership to drive consensus and articulate programme recommendations.

The Cyber Security executive will be responsible for ensuring the security and integrity of organizational data, systems, and networks by implementing and maintaining effective cyber security measures and strategies. This role is responsible for protecting company's information systems and data from cyber-attacks. The successful candidate will be responsible for responding to cyber security threats, performing daily vulnerability management, managing company's cyber security systems, and ensuring user equipment and company systems are up to date with cyber security updates.

• Bachelor's degree in Cyber Security, Information Technology, Computer Science, or a related field, or equivalent work experience.
• At least 3 years of experience in cyber security.
• Knowledge of security frameworks such as NIST, ISO, and PCI DSS.
• Familiarity with security tools such as firewalls, intrusion detection/prevention systems, and antivirus software.
• Strong analytical and problem-solving skills to identify potential security threats and respond to security incidents.
• Excellent communication and interpersonal skills to interact with colleagues, management, and external stakeholders.
• Ability to work independently and as part of a team, with strong collaboration skills.
• Strong organizational and time-management skills with the ability to prioritize tasks and manage multiple projects simultaneously.
• Willingness to work outside of normal business hours when required.
• Understanding of security protocols and firewalls to prevent unauthorized access to the network.
• Knowledge of the IP networking, TCP/IP protocols.
• Knowledge of industry standards and regulations related to cyber security, such as GDPR and HIPAA.
• Certifications such as Security+ or Network+ are preferred.
• Able to start work immediately.

• Develop and implement cyber security policies, procedures, and best practices to protect the organization's information assets.
• Respond to cyber security threats and incidents, including triage, analysis, and remediation.
• Perform daily vulnerability management activities such as scanning, prioritization, and remediation.
• Manage the company's cyber security systems including firewalls, intrusion detection and prevention systems, and antivirus software.
• Ensure user equipment and company systems are up to date with cyber security updates and patches.
• Provide guidance and training to employees on security best practices.
• Assist with the development and implementation of security policies and procedures to protect the company's IT systems and data.
• Collaborate with other IT teams to ensure that security is integrated into all aspects of the company's IT systems.
• Prepare and presenting reports on the company's security posture to senior management.
• Liaise with contractors and other professional staff during IT projects implementation and 3rd party integration in relation to Cyber Security aspects.
• Analyze Incidents, response and restoration reports as per Company’s Incident Management Policy.
• Suggest service maintenance improvement based on finding.
• Contribute to budget (CAPEX/OPEX) planning process in terms of Cyber Security hardware, software, or licenses.
• Follow Company’s IT and Data Centre policies.
• Achieve targets set by line manager within guidelines established by the IT manager.

The Data Centre Infrastructure Management Technician will be responsible for the installation, maintenance, and support of hardware and cabling infrastructure in a Data Centre environment. Playing Customer Support role in Data Centre operations this position will also provide support to colocation customers in equipment handling, installation, and basic maintenance. This position will perform rack/unit management ensuring best parameter utilization in terms of space/power aligning it to environmental conditions.

• Associate degree in information technology or related field, or equivalent work experience.
• 2+ years of experience in data centre operations or related field.
• Knowledge of hardware installation and maintenance, including servers, storage systems, and networking equipment.
• Familiarity with cabling installation and termination, including fibre and copper cables.
• Experience working with measurement equipment related to fibre and copper cables.
• Experience with troubleshooting and resolving hardware and cabling issues.
• Strong computer skills in terms of Office application, CAD/Visio drawings.
• Problem-solving skills- identify, evaluate, and implement solutions to complex problems.
• Ability to read and prepare project documentation, network diagrams.
• Knowledge of the IP networking, TCP/IP protocols.
• Good verbal and written communication skills.
• Ability to work independently and in a team environment.
• Flexibility to work on-call and outside of normal business hours, as needed.
• Able to start work immediately.

• Ability to lift and move heavy equipment, up to 25 kg.
• Ability to climb ladders and work in confined spaces.
• Ability to work in a noisy and fast-paced environment.

• Perform rack/unit management, ensure rack power load is within the limits, equipment has sufficient cooling. Perform relevant rebalancing if required.
• Manage Data Centre rack/equipment inventory, ensure all equipment labelled, data is in line with inventory database, update inventory upon equipment in/out shipment.
• Install, configure, and maintain hardware infrastructure, including servers, storage systems, and networking equipment.
• Perform cabling installations, terminations and cross-connect, including fibre and copper cables.
• Liaise with contractors and other professional staff during IT projects implementation and 3rd party integration.
• Troubleshoot and resolve hardware and cabling issues, including diagnosing problems, replacing faulty components, and testing equipment.
• Assist colocation customers with equipment handling, installation, and basic maintenance.
• Manage inventory of hardware and cabling components, including tracking usage and ordering replacements.
• Maintain accurate documentation of hardware installations, configurations, and changes.
• Maintain accurate documentation of cabling, termination and cross-connects.
• Work closely with other data centre personnel to ensure proper functioning of the data centre infrastructure.
• Participate in on-call rotation for after-hours support.
• Perform proactive/reactive maintenance/updates/upgrades or IT service change as per Company’s Change Management Policy in relation to colocation service.

The IT support executive will be responsible for provision of technical support and assistance to end-users, troubleshooting and resolution of IT issues, maintenance, and optimization of computer hardware, software, and network, ensuring the smooth functioning of IT operations within the organization.

• Bachelor's degree in Computer Science, Information Technology or a related field, or equivalent work experience.
• Proven experience in IT support or a related field.
• Strong knowledge of computer hardware, software, networks, and operating systems such as Windows / Windows Server, Linux / Unix.
• Excellent problem-solving skills and the ability to troubleshoot complex issues.
• Strong communication and interpersonal skills to interact with end-users and colleagues.
• Ability to work independently and as part of a team, with strong collaboration skills.
• Strong organizational and time-management skills with the ability to prioritize tasks and manage multiple projects simultaneously.
• Willingness to work outside of normal business hours when required.
• Understanding of security protocols and firewalls to prevent unauthorized access to the network.
• Knowledge of the IP networking stack, TCP/IP protocols.
• Knowledge of industry standards and regulations related to IT infrastructure and services.
• Experience with ISP-specific software and technologies is a plus.
• Able to start work immediately.
• Free from criminal records and has a good standing reputation.
• Ability to work under minimal supervision.
• Strong English and Bahasa Melayu language command.

• Ability to lift and move heavy equipment, up to 25 kg.
• Ability to climb ladders and work in confined spaces.
• Ability to work in a noisy and fast-paced environment.

• Provide technical support and troubleshooting for computer hardware, software, and network issues.
• Install, configure, and maintain computer hardware and software for end-users.
• Set up and maintain computer networks, including LAN and WAN.
• Install and configure printers, scanners, and other peripheral devices.
• Set up and maintain telephony system (PABX) and surveillance system (CCTV).
• Support and maintain multimedia and conferencing systems, such as speakers, speakerphones, microphones, monitors, touchscreens, and related items.
• Liaise with contractors and other professional staff during IT projects implementation and 3rd party integration.
• Provide training and support to end-users.
• Maintain an inventory of all hardware and software assets.
• Manage user accounts and access control for different systems.
• Manage backups and disaster recovery plans.
• Maintain security protocols and firewalls to prevent unauthorized access to the network.
• Stay up to date with new technology and industry trends to improve office IT infrastructure and services.
• Perform proactive/reactive maintenance/updates/upgrades or IT service change as per Company’s Change Management Policy in relation to Office IT infrastructure.
• Troubleshoot and restore services as per Company’s Incident Management Policy.
• Contribute to budget (CAPEX/OPEX) planning process in terms of Office IT hardware, software, or licenses.
• Ensure that health and safety and sustainability policies and legislation are adhered to.
• Follow Company’s IT and Data Centre policies.
• Achieve targets set by line manager within guidelines established by the DC facilities Manager.