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Careers at irix
irix is expanding and we are looking for energetic, dynamic and talented individuals to be part of our team. If you want to be part of our journey, get in touch with us at  jobvacancy@irix.my → .

All positions listed below will be based in Kuching, Sarawak. When submitting your application, please indicate the position applied for.
Job Purpose
    To administers company's hardware, software and applications running either on-prem or in the Cloud. Plays a crucial role in IT landscape design, operations and ensuring the company's IT Systems are operational, up-to-date, and well protected from vulnerabilities. Supports Company’s users with requests, issues and inquiries related to Company’s IT Systems.
Requirements
  • Bachelor’s Degree in Information Technology, Computer Science, or equivalent, with at least 2 years of relevant experience in related field.
  • Problem-solving skills – To identify, evaluate, and implement workable solutions to complex problems.
  • Ability to work independently with minimal supervision.
  • Experience with Azure AD, Azure Exchange is an advantage.
  • Ability to read and prepare project documentation, network diagrams.
  • Knowledge of the IP networking, TCP/IP, HTTP, Rest API protocols.
  • Good verbal and written communication skills.
  • Able to start work immediately.
Main Responsibilities
  • Understanding and translating business requirements into systems configurations.
  • Administering Server equipment in terms of hardware maintenance, firmware updates/upgrades, configuration.
  • Administering System Software such as, but not limited to: Microsoft Active Directory/Azure AD, Exchange/Online Exchange, DHCP/DNS, Sharepoint, Windows Server installations.
  • Preparing High-Level Design (HLD) and Low-Level Design (LLD) for any internal projects related to IT infrastructure.
  • Checking HLD, LLD, technical designs and networking schemes prepared by the contractors, to ensure that they are followed correctly during IT projects implementation.
  • Liaises with contractors and other professional staff during IT projects implementation and 3rd party integration.
  • Provides technical advice and solving problems related to IT infrastructure within the Company.
  • Performs proactive/reactive maintenance/updates/upgrades or IT service change as per Company’s Change Management Policy.
  • Troubleshoots and resolves Company users IT-related issues ensuring proper service request queue management.
  • Troubleshoots and restores IT services as per Company’s Incident Management Policy.
  • Contributes to budget (CAPEX/OPEX) planning process in terms of SW/HW/licensing forecasting.
  • Ensures that health and safety and sustainability policies and legislation are adhered to.
  • Supports Company’s users with requests, issues and inquiries related to Company’s IT Systems.
  • Adhering to the Company’s IT policies and suggesting improvements to ensures the efficiency of the policies.
  • Achieves targets set by line manager within guidelines established by the COO.
Job Purpose
    To support the Finance & Accounts Department in daily account transaction and operations.
Requirements
  • Possess at least a Diploma or Degree in Accountancy or equivalent.
  • At least 2 years of working experience in the related field, and candidates with experience in accounting firm will be given priority.
  • Proficient in programs including PowerPoint, MS Office, Excel and SQL accounting software is an added advantage.
  • Possess excellent communication and written skills in English. Other language is a plus.
  • Hardworking and good analytical behaviours.
  • Able to handle stress in a good professional manner and tight deadlines.
Main Responsibilities
  • Responsible for closing monthly management accounts on a timely manner.
  • Responsible for recording the accounting transactions accurately and completely into the accounting system.
  • Responsible for issuing invoices to customers, issuing purchase order to vendors and preparing payment including but not limited to verifying the accuracy of the vendors’ invoices.
  • Responsible for updating bank, creditors’ and debtors’ reconciliations and prepare reports related to audit activities.
  • Liaise with banks and/or advisor in respect to external and/or internal financing.
  • Other responsibilities to be assigned by superior from time to time.
1 Vacancy
     
Job Purpose
    The Cyber Security executive will be responsible for ensuring the security and integrity of organizational data, systems, and networks by implementing and maintaining effective cyber security measures and strategies. This role is responsible for protecting company's information systems and data from cyber-attacks. The successful candidate will be responsible for responding to cyber security threats, performing daily vulnerability management, managing company's cyber security systems, and ensuring user equipment and company systems are up to date with cyber security updates.
Requirements
  • Bachelor's degree in Cyber Security, Information Technology, Computer Science, or a related field, or equivalent work experience.
  • At least 3 years of experience in cyber security.
  • Knowledge of security frameworks such as NIST, ISO, and PCI DSS.
  • Familiarity with security tools such as firewalls, intrusion detection/prevention systems, and antivirus software.
  • Strong analytical and problem-solving skills to identify potential security threats and respond to security incidents.
  • Excellent communication and interpersonal skills to interact with colleagues, management, and external stakeholders.
  • Ability to work independently and as part of a team, with strong collaboration skills.
  • Strong organizational and time-management skills with the ability to prioritize tasks and manage multiple projects simultaneously.
  • Willingness to work outside of normal business hours when required.
  • Understanding of security protocols and firewalls to prevent unauthorized access to the network.
  • Knowledge of the IP networking, TCP/IP protocols.
  • Knowledge of industry standards and regulations related to cyber security, such as GDPR and HIPAA.
  • Certifications such as Security+ or Network+ are preferred.
  • Able to start work immediately.
Main Responsibilities
  • Develop and implement cyber security policies, procedures, and best practices to protect the organization's information assets.
  • Respond to cyber security threats and incidents, including triage, analysis, and remediation.
  • Perform daily vulnerability management activities such as scanning, prioritization, and remediation.
  • Manage the company's cyber security systems including firewalls, intrusion detection and prevention systems, and antivirus software.
  • Ensure user equipment and company systems are up to date with cyber security updates and patches.
  • Provide guidance and training to employees on security best practices.
  • Assist with the development and implementation of security policies and procedures to protect the company's IT systems and data.
  • Collaborate with other IT teams to ensure that security is integrated into all aspects of the company's IT systems.
  • Prepare and presenting reports on the company's security posture to senior management.
  • Liaise with contractors and other professional staff during IT projects implementation and 3rd party integration in relation to Cyber Security aspects.
  • Analyze Incidents, response and restoration reports as per Company’s Incident Management Policy.
  • Suggest service maintenance improvement based on finding.
  • Contribute to budget (CAPEX/OPEX) planning process in terms of Cyber Security hardware, software, or licenses.
  • Follow Company’s IT and Data Centre policies.
  • Achieve targets set by line manager within guidelines established by the IT manager.
Job Purpose
    The IT support executive will be responsible for provision of technical support and assistance to end-users, troubleshooting and resolution of IT issues, maintenance, and optimization of computer hardware, software, and network, ensuring the smooth functioning of IT operations within the organization.
Requirements
  • Bachelor's degree in Computer Science, Information Technology or a related field, or equivalent work experience.
  • Proven experience in IT support or a related field.
  • Strong knowledge of computer hardware, software, networks, and operating systems such as Windows / Windows Server, Linux / Unix.
  • Excellent problem-solving skills and the ability to troubleshoot complex issues.
  • Strong communication and interpersonal skills to interact with end-users and colleagues.
  • Ability to work independently and as part of a team, with strong collaboration skills.
  • Strong organizational and time-management skills with the ability to prioritize tasks and manage multiple projects simultaneously.
  • Willingness to work outside of normal business hours when required.
  • Understanding of security protocols and firewalls to prevent unauthorized access to the network.
  • Knowledge of the IP networking stack, TCP/IP protocols.
  • Knowledge of industry standards and regulations related to IT infrastructure and services.
  • Experience with ISP-specific software and technologies is a plus.
  • Able to start work immediately.
  • Free from criminal records and has a good standing reputation.
  • Ability to work under minimal supervision.
  • Strong English and Bahasa Melayu language command.
Physical Requirements
  • Ability to lift and move heavy equipment, up to 25 kg.
  • Ability to climb ladders and work in confined spaces.
  • Ability to work in a noisy and fast-paced environment.
Main Responsibilities
  • Provide technical support and troubleshooting for computer hardware, software, and network issues.
  • Install, configure, and maintain computer hardware and software for end-users.
  • Set up and maintain computer networks, including LAN and WAN.
  • Install and configure printers, scanners, and other peripheral devices.
  • Set up and maintain telephony system (PABX) and surveillance system (CCTV).
  • Support and maintain multimedia and conferencing systems, such as speakers, speakerphones, microphones, monitors, touchscreens, and related items.
  • Liaise with contractors and other professional staff during IT projects implementation and 3rd party integration.
  • Provide training and support to end-users.
  • Maintain an inventory of all hardware and software assets.
  • Manage user accounts and access control for different systems.
  • Manage backups and disaster recovery plans.
  • Maintain security protocols and firewalls to prevent unauthorized access to the network.
  • Stay up to date with new technology and industry trends to improve office IT infrastructure and services.
  • Perform proactive/reactive maintenance/updates/upgrades or IT service change as per Company’s Change Management Policy in relation to Office IT infrastructure.
  • Troubleshoot and restore services as per Company’s Incident Management Policy.
  • Contribute to budget (CAPEX/OPEX) planning process in terms of Office IT hardware, software, or licenses.
  • Ensure that health and safety and sustainability policies and legislation are adhered to.
  • Follow Company’s IT and Data Centre policies.
  • Achieve targets set by line manager within guidelines established by the DC facilities Manager.
Job Purpose
    Maintains and operates Data centre facilities, such as high and low voltage power systems, HVAC, controls, and cabling. Ensures uninterrupted service of Tier-IV data centre within local norms, regulations, HSE guidelines, following the Uptime Institute Data Centre Site Infrastructure and Tier Standard: Topology, Telecommunications Infrastructure Standard for Data Centres: TIA-942.
Requirements
  • Minimum SPM/STPM/TVET or equivalent.
  • Having a Chargeman L1 or L3 competency is an added advantage.
  • At least 2 years of working experience in manufacturing or data centre facilities environment or in a similar role, in particular experience in maintenance of HVAC and high/low voltage power systems.
    • Experience with AutoCAD, ability to read and prepare project documentation, diagrams, and schemes.
  • Knowledge of the building process and construction principles.
  • Knowledge of relevant regulations and building codes.
  • Good verbal and written communication skills.
  • Troubleshooting and problem-solving skills.
  • Willing to work on shift basis based in Santubong, Kuching.
Main Responsibilities
  • Follows local norms and regulations in terms of power/cooling systems operations and maintenance.
  • Performs routine maintenance tasks as per the company’s SOP/MOP related to data centre facilities.
  • Troubleshoots and resolves issues related to data centre facilities within defined SLA.
  • Interacts with contractors for data centre facility-related systems for maintenance/troubleshooting purposes.
  • Interacts with state authorities’ representatives concerning the compliance of the facilities to local norms and requirements.
  • Performs colocation-related activities, such as power connection/disconnection for new/existing customers.
  • Ensures daily that power and cooling capacities are well balanced within Data Halls and reports immediately whenever disbalance is found or foreseen.
  • To take the responsibility as a fire warden and be involved in the safety committee to comply with the Department of Safety and Health (DOSH) requirement.
Job Purpose
    The Data centre IT Operations specialist will be responsible for the installation, maintenance, and support of hardware and cabling infrastructure in a Data Centre environment. Playing Customer Support role in Data Centre operations this position will also provide support to colocation customers in equipment handling, installation, and basic maintenance. This position will perform rack/unit management ensuring best parameter utilization in terms of space/power aligning it to environmental conditions.
Requirements
  • Diploma in Information Technology or in the related field, or equivalent work experience.
  • 2+ years of experience in data center operations or related field
  • Knowledge of hardware installation and maintenance, including servers, storage systems, and networking equipment
  • Familiarity with cabling installation and termination, including fibre and copper cables.
  • Experience working with measurement equipment related to fibre and copper cables.
  • Experience with troubleshooting and resolving hardware and cabling issues.
  • Strong computer skills in terms of Office application, CAD/Visio drawings
  • Problem-solving skills- identify, evaluate, and implement solutions to complex problems.
  • Ability to read and prepare project documentation, network diagrams.
  • Knowledge of the IP networking, TCP/IP protocols.
  • Good verbal and written communication skills.
  • Ability to work independently and in a team environment.
  • Flexibility to work on-call and outside of normal business hours, as needed.
  • Able to start work immediately.
  • Willing to work on shift basis based in Santubong, Kuching.
Physical Requirements
  • Ability to lift and move heavy equipment, up to 25 kg.
  • Ability to climb ladders and work in confined spaces.
  • Ability to work in a noisy and fast-paced environment.
Main Responsibilities
  • Perform rack/unit management, ensure rack power load is within the limits, equipment has sufficient cooling. Perform relevant rebalancing if required.
  • Manage Data Centre rack/equipment inventory, ensure all equipment labelled, data is in line with inventory database, update inventory upon equipment in/out shipment.
  • Install, configure, and maintain hardware infrastructure, including servers, storage systems, and networking equipment.
  • Perform cabling installations, terminations and cross-connect, including fibre and copper cables.
  • Liaise with contractors and other professional staff during IT projects implementation and 3rd party integration.
  • Troubleshoot and resolve hardware and cabling issues, including diagnosing problems, replacing faulty components, and testing equipment.
  • Assist colocation customers with equipment handling, installation, and basic maintenance.
  • Manage inventory of hardware and cabling components, including tracking usage and ordering replacements
  • Maintain accurate documentation of hardware installations, configurations, and changes.
  • Maintain accurate documentation of cabling, termination and cross-connects.
  • Work closely with other data center personnel to ensure proper functioning of the data center infrastructure.
  • Participate in on-call rotation for after-hours support.
  • Perform proactive/reactive maintenance/updates/upgrades or IT service change as per Company’s Change Management Policy in relation to colocation service.
  • Troubleshoot and restores services as per Company’s Incident Management Policy
  • Contribute to budget (CAPEX/OPEX) planning process in terms of tools, cables and accessories forecasting in terms of Data Center operations.
  • Ensure that health and safety and sustainability policies and legislation are adhered to.
  • Follow Company’s IT and Data Center policies.
  • Achieve targets set by line manager within guidelines established by the DC facilities Manager.
Job Purpose
    To act as the gatekeeper of the of the Data Center and will be the first point of reference for employees, clients and visitors when entering the premise. To engage in safety maintenance activities which includes but not limited to monitoring visitor management system (VMS), establishing Data Center procedures, and executing preventive office maintenance work, as well as performing clerical and administrative task as and when needed.
Requirements
  • Minimum SPM or equivalent.
  • Ex-police, military officer or security officer experience is an advantage, though not compulsory.
  • Must be physically fit and is not involved and/or is consuming harmful & illicit substances.
  • Certified first aider would be an added advantage.
  • Demonstrate strong customer service skills.
  • Exhibit a sense of responsibility and pride in securing Data Center assets.
  • Adhere to the company's dress code and uniform requirements.
  • Able to communicate effectively in English and Bahasa Malaysia, both orally and in writing, for public interaction and report writing.
  • IT literate, with basic knowledge in computer skills.
  • Must be Sarawakian.
  • Have good customer service skills and able to interact amicably with both internal and external customers, ensuring compliance to the DC procedures, processes, and regulations.
  • Team player and able to work collaboratively with other employees, follow directions, and manage stress effectively even under stringent conditions.
  • Adhere to established procedures and actively participate in problem identification and resolution.
Main Responsibilities
  • Manage and monitor the visitor management system (VMS).
  • Record visitor details into the VMS database.
  • Ensure the DC main doors and gates are secured and locked daily.
  • Respond to alarms and investigate disturbances.
  • Document and provide daily report on activities, irregularities, equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences in DC and its surrounding area.
  • Act as the first responder during emergency crisis and contact the relevant authorities for further actions i.e Police, Paramedics, Fireman, etc.
  • Respond to medical emergencies by providing basic first aid while waiting for paramedics to arrive.
  • Ensure scheduled patrolling are done around the DC premise to maintain order among visitors, patrons, and employees as well as to safeguard the property, to deter and detect intrusion and ensure the security of doors, windows, and gates.
  • Issue warnings for rule infractions or violations, and, if necessary, evict violators from the premises.
  • Answer telephone calls, take messages, and respond to general inquiries.
  • Inspect and manage security systems i.e CCTV equipment to ensure operational functionality and detect evidence of tampering.
  • Ensure the air conditioning of the DC reception area and conference room are managed and controlled effectively.
  • Understanding relevant equipment, policies, procedures, and recommend strategies to promote effective security operations for the Data Center.
General Responsibilities
  • Drive and champion the Company’s Corporate Governance, Corporate Vision and Mission, and Corporate Objectives.
  • Encourage and promote a healthy working culture with a sense of high integrity and good work ethic.
  • Provide relevant support to the team from time to time as instructed by the Superior and/or Management.
Job Purpose
    To develop key growth sales strategies, tactics, and action plans. Successful execution of these strategies is required to achieve your financial targets. Sales Manager key duties will include hitting annual targets, building relationships, and understanding customer trends.
Requirements
  • Bachelors in Computer Science, IT or equivalent.
  • Minimum 5 years’ experience in solution sales or telecommunication infrastructure services and data center.
  • Relevant experience in solution sales or sales across ASEAN region market will be an added advantage.
  • Ability to communicate, present and influence all levels of the organization, including C-level.
  • Proven ability to drive the sales process from plan to close.
  • Knowledge of current best practices in Sales Customer Relationship Management (CRM).
  • Proven ability to articulate unique selling proposition of all products and services.
  • Proven ability to position products against competitors.
  • Excellent listening, negotiation, and presentation skills.
  • Excellent verbal and written communications skills.
  • Willingness to travel regularly and extensively locally and overseas.
  • Fluent in English and Bahasa Malaysia (Mandarin speaking is an added advantage).
Remuneration Package
  • Base salary plus attractive on target commission.
Main Responsibilities
  • Own and hit/exceed annual sales targets within assigned territory and accounts.
  • Develop and execute strategic plan to achieve sales targets and expand customer base.
  • Build and maintain strong, long-lasting customer relationships.
  • Partner with customers to understand their business needs and objectives.
  • Effectively communicate the value proposition through clear and succinct proposals and presentations.
  • Understand category-specific landscapes and trends.
  • Reporting on forces that shift tactical budgets and strategic direction of accounts.
General Responsibilities
  • Drive and champion the Company’s Corporate Governance, Corporate Vision and Mission, and Corporate Objectives.
  • Encourage and promote a healthy working culture with a sense of high integrity and good work ethic.
  • Provide relevant support to the team from time to time as instructed by the Superior and/or Management.
Job Purpose
    To record, track, and carry out technical service requests. Performing site surveys for the Sales and Project teams to understand the solution designs, scope, delivery, and the complexity of integration tests.
Requirements
  • Candidate must possess at least a Professional Certificate, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Engineering or equivalent.
  • At least 2 years (s) of working experience in the related field is required for this position.
  • Preferably Junior Executives specializing in Engineering/Technical or equivalent.
  • Proficient in English and Bahasa Malaysia.
  • Able to work in fast pace and site environment.
  • Willing to travel to multiple sites, able to work flexi hours and long hours, if necessary.
Main Responsibilities
  • Responsible for the on-site survey, configurations, troubleshooting, and maintenance of network infrastructure and equipment in Industrial Telecommunication/IT/Network and Security.
  • Log, Track and Execute technical service request.
  • Onsite site survey for Sales team and Project team to clarify solution designs, scope, delivery, and integration test complexity during the life cycle of a project in presales and delivery stages.
  • Keep improving technical knowledge and updating latest technical knowledge.
  • Attend to customer enquiries (phone/email) and follow-up with appropriate solutions. Coordinate with equipment vendors and 3rd party suppliers to resolve the problem.
  • Ensure availability to travel on short-term work assignments within short notice period.
  • Undertake any other ad-hoc duties as assigned by HOD.
General Responsibilities
  • Drive and champion the Company’s Corporate Governance, Corporate Vision and Mission, and Corporate Objectives.
  • Encourage and promote a healthy working culture with a sense of high integrity and good work ethic.
  • Provide relevant support to the team from time to time as instructed by the Superior and/or Management.
Job Purpose
    To support the Human Resources (HR) Department in coordinating, administering and implementation of the overall aspects of the operations & functions, aligning to corporate mission and goals.
Requirements
  • Bachelor’s Degree or Diploma in Human Resources/Business Administration or equivalent with minimum 6 - 8 years of relevant working experience.
  • Must be well versed in HR statutory and legal requirements.
  • Possess high integrity, analytical thinking, have eyes for details and IT savvy.
  • Good verbal and written communication skills.
  • People oriented and team player.
  • Able to work under pressure to meet the deadline.
Main Responsibilities
  • Coordinate, administer and implement Talent Management, Personnel Management, Payroll & Statutory processing, Benefit Administration, Disciplinary, Industrial Relations and other general HR administration.
  • Perform business development and talent acquisition, including but not limited to cold-calling, advertising, marketing, industry networking events and recruitment fair, in a timely and accurate manner.
  • Manage onboarding and new hire process.
  • Organized and attending job fairs, on campus interview and recruitment event.
  • Liaising and the main contact for higher learning institutions in Malaysia to attract and secure potential candidates.
  • Manage, coordinate, execute and monitor all training activities.
  • Responsible for annual training preparation including Training Need Analysis (TNA), training budget and yearly training calendar.
  • Develop and maintain accurate data base of employee personal data, employment records, and all other relevant information as required.
  • Implement HR strategies and initiatives aligned to corporate objective and vision.
  • Drive implementation of company handbook, HR policies, procedures, and workflow and ensure compliance by all.
  • Coordinate and manage statutory requirements imposed by the relevant governing bodies in relation to employment (LHDN, EPF, SOSCO, Immigration, Ministry of HR, etc)
  • Prepare daily/weekly/monthly report in Microsoft Excel and Power Point required by Superior.
  • To handle any ad-hoc assignment that assigned by the immediate Superior.
General Responsibilities
  • Drive and champion the Company’s Corporate Governance, Corporate Vision and Mission, and Corporate Objectives.
  • Encourage and promote a healthy working culture with a sense of high integrity and good work ethic.
  • Provide relevant support to the team from time to time as instructed by the Superior and/or Management.